Case Studies

Pepper Assets Panel


Building Surveying Team


Related Services

Building Surveying and Consultancy Services

People To Contact

Overview of service

Asset management company Pepper manages a wide range of assets, including residential home loans, commercial loans, equipment finance and consumer finance on behalf of its clients.

Pepper Asset Services commissioned the ORS Building Surveying Team to provide various building surveying services for the Permanent TSB (PTSB) portfolio, consisting of approximately 1,400 properties. Most properties in this portfolio are distressed assets.

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Farran Mullingar
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The role of the ORS team was to conduct planning and building regulation compliance checks, building condition surveys and PRA mapping. For the building condition surveys, the scope included inspecting and reporting on suspected significant issues like pyrite, mica, subsidence, and cracking. The reporting requirements included preparing recommendations for remedial works with an associated budget cost plan.

For the PRA mapping element of the work, ORS provided ground truth surveys on all properties mapped.

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Project challenges

Stakeholder engagement

The main challenges with the project were the vast number of properties in the portfolio spread across the country, monitoring the status of each, and managing communication with the various stakeholders. To keep track of individual properties, the ORS team created a ‘master list’ database with all the pertinent information, updated weekly as the project progressed. This list contained the client’s property ID and a unique ORS property ID number.

As with all projects, effective communication was vital with the survey team and other agents involved in the properties. For example, each individual property liaison with the client, a keyholder and the legal advisor at a minimum.

For PRA mapping, ORS dealt directly with the legal advisors. The ORS Building Surveying Team often takes this approach. It eliminates unnecessary technical communications through the client and permits the surveyors and the solicitors to build a strong working relationship.


Key Contacts

  • Darren Holmes Director
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    Darren Holmes


  • Damian Kenny Commercial Manager
    Group 8501 2
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    Damian Kenny

    Commercial Manager

  • rDeirdre McShane Building Surveying Lead
    Group 8501 2
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    Deirdre McShane

    Building Surveying Lead

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Talk to A specialist

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Contact us

Block A, Marlinstown
Business Park, Mullingar,
Co.Westmeath, Ireland.
N91 W5NN

Pembr, 127 Baggot Street Lower, Baggotrath Dublin, D02 F634

Eyre Square,
H91 HY51

Office 4, Spencer House,
High Road, Letterkenny,
Co. Donegal,
Ireland. F92 PX8N

Republic of Work,
12 S Mall,
Centre, Cork,
T12 RD43

ORS has satellite offices in Newry and Maynooth.

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